Privacy Policy

Yasmin's Kitchenware Limited, together with its affiliates and subsidiaries (collectively, “Yasmin's Kitchenware”, “we”, “our” or “us”), is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy ("Policy") explains how we collect, use, disclose, retain, and process your personal information when you access or use Yasmin's Kitchenware websites, applications, social media accounts, purchase our products or services, participate in contests or promotions, or engage with us in other ways (collectively, referred to as the “Services”). Please read this Policy carefully to understand how we treat your personal data.

This Policy is incorporated into Yasmin's Kitchenware Terms of Service by reference, as if fully set forth therein. By using our Services, you agree to the collection and use of information in accordance with this Policy.

We may update this Policy from time to time to reflect changes in our data practices, the Services, or in response to legal, regulatory, or operational changes. We will notify you of any significant changes by posting a revised Policy on our website, including the "Last Updated" date at the top of this page.

1. Who We Are

Yasmin's Kitchenware Limited is a company registered in England and Wales( Company Number: 15495078 ). Our registered office is located at:

Address: 45 Wordsworth Road, Hampton, TW12 1EW, United Kingdom

We are responsible for determining the purposes and means of processing your personal information when you engage with our Services.

Contact Us:

Email: support@yasminskitchenware.co.uk
Phone: +44 7575848425
Address: 45 Wordsworth Road, Hampton, TW12 1EW, United Kingdom

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

2. Information We Collect

We collect personal information that you provide to us directly and information that is collected automatically through your use of our Services.

Information You Provide to Us:

Contact Information: Name, email address, mailing address, and phone number.
Account Information: Email address, reward/membership details, and preferences.
Purchase Information: Product details, order history, delivery address, and billing/payment information.
Optional Information: Date of birth, social media handles, and demographic info (if provided).
Communications Data: Customer service interactions, including communication logs and call recordings.
Other Information: Reviews, survey participation, contest entries, and marketing preferences.

Information We Collect Automatically:

Device & Network Data: IP address, browser type, device ID, operating system, and geolocation data.
Usage Data: Pages visited, time spent, interactions, and referral sources.
Cookies & Tracking Technologies: We use cookies for improved experience and analytics, managed by Shopify. See Shopify's Privacy Policy for more info.

Information from Third Parties:

Social Media: Engagement data when you interact with us on Instagram, Facebook, etc.
Partners: Data from marketing and analytics providers or affiliates.

3. Use of Your Personal Information

We use your data to:

Fulfill and manage orders, process payments, and provide customer service.
Send updates, promotions, and marketing content (with your consent).
Improve and personalize our website and customer experience.
Perform analytics and monitor performance.
Comply with legal requirements and detect fraud or abuse.

4. Legal Bases for Processing

We rely on the following legal bases:

Contractual Necessity: To fulfill purchases and customer service.
Legitimate Interests: For site improvements, marketing, and fraud detection.
Consent: For optional marketing and advertising.
Legal Obligation: For compliance with laws and regulations.

5. How We Disclose Your Personal Information

We do not sell your personal information. We may share it with:

Service Providers: Payment processors, shipping carriers, analytics providers like Shopify, Google, and Facebook.
Business Transfers: In events such as a merger or acquisition.
Legal Compliance: When required by law or to enforce terms.
Marketing Partners: For advertising services and analytics, e.g., Google Ads or Meta.

6. Targeted Advertising & Analytics

We use tools like Google Ads and Meta (Facebook/Instagram) to deliver relevant ads based on your interests and interactions.

For more details or to opt out:

7. Your Privacy Rights

Under UK GDPR and other applicable laws, you may:

Access your personal data.
Correct inaccuracies.
Request Deletion of your data.
Object to direct marketing.
Withdraw Consent for optional uses.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their personal data. If we become aware, we will delete the information promptly.

9. Security of Your Information

We take appropriate security measures to protect your personal data, but no method of internet transmission or storage is 100% secure.

10. Data Retention

We retain data only as long as needed for the purposes outlined in this Policy, or as required by law.

11. Third-Party Links

Our website may link to external sites or platforms. We are not responsible for their privacy practices. Please review their policies before submitting any data.

12. Sensitive Information

We do not intentionally collect or process sensitive personal data unless absolutely necessary and with your explicit consent.

13. Updates to This Policy

This Privacy Policy may be updated periodically. The "Last Updated" date will reflect the most recent changes. Please check this page regularly.

14. Contacting Us

For any privacy concerns or questions: